Family of Dog Who Died on United Flight

A dog died aboard a United Airlines flight from Houston to New York's LaGuardia airdrome, prompting questions and outrage. Aaron M. Sprecher/Bloomberg via Getty Images hide caption

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Aaron M. Sprecher/Bloomberg via Getty Images

A dog died aboard a United Airlines flight from Houston to New York'south LaGuardia airport, prompting questions and outrage.

Aaron G. Sprecher/Bloomberg via Getty Images

A family unit that flew on United Airlines Monday nighttime is mourning their domestic dog, after the pet died in an overhead bin — an arrangement that a flight attendant had reportedly insisted upon. United says information technology was "a tragic accident" and that it is investigating.

The incident prompted shock, outrage and sadness, particularly after it emerged that a flying attendant had required the dog, a 10-calendar month-one-time French bulldog, to exist placed into the overhead bin, despite the family having followed all the rules almost flying with a pet in an airliner's cabin — including using a TSA-approved pet carrier.

"Why would the flight attendant strength the woman to put her dog there?" wrote rider Maggie Gremminger, in a tweet. Gremminger, who had been seated about the family unit, added, "I could have done something. I'1000 then upset."

The dog had been traveling with a woman who also had her immature baby and her older girl on the flying with her. The animal died during the more than 3-hour trip. Since and so, the airline has agreed that the situation never should have unfolded the way it did.

In a statement, United said:

"This was a tragic accident that should never have occurred, equally pets should never exist placed in the overhead bin. We presume full responsibility for this tragedy and limited our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to preclude this from ever happening again."

The family was on United Flight 1284, from Houston to New York's LaGuardia airport. Their flying Monday night lasted 3 hours and 25 minutes, according to an online tracking site. And while passengers said they had heard barking during the trip, the domestic dog's owners realized the dog had died after retrieving the travel carrier from the bin.

"I just flew into LGA and witnessed a United flying attendant instruct a rider to put her dog bag in the overhead bin. It was clearly a dog and while the customer was adamant virtually leaving information technology nether the seat, the bellboy pushed her to practice and then," Gremminger wrote on Twitter.

"Myself and a fellow passenger felt similar that was Not a thing. I am not a flight bellboy tho. Maybe they have air ventilation in there that I didn't know about. I tried googling rules about pets on board just didn't accept ample fourth dimension before [takeoff]."

"At the end of the flight, the woman found her dog, deceased. She saturday in the airplane aisle on the floor crying, and all of surrounding passengers were utterly stunned."

"I am disgusted and traumatized," Gremminger said via Twitter. "Pets are family unit. How could a trained flight attendant instruct a rider to place her dog in that bin. Information technology was her chore to understand the plane and it's rules/limitations."

The aeroplane landed a little before 11 p.g. — but Gremminger said the experience left her unable to sleep. She began sharing the story on Twitter, including a photo of the family unit who lost their dog. From at that place, both interest and atheism snowballed online, along with anger. Gremminger says it all became a blur, as she fielded questions and spread the story.

Gremminger spoke to numerous media outlets on Tuesday, from NBC and CBS to People magazine and Fox News.

It's the latest black eye for United, which has endured a string of recent public relations nightmares, from a rider being dragged off a flying to another case of a dog dying after a United domestic flying one year ago — in that case, the big animal had flown in a crate in a plane's hold, and was nether the care of United'southward PetSafe program.

United says its policies allow for dogs, cats and some types of pet birds (no cockatoos are allowed) to travel in its planes' cabins. If a passenger brings a pet carrier in improver to a carry-on purse, they must pay an extra $125.

"A pet traveling in motel must be carried in an approved hard-sided or soft-sided kennel," United's policy on animals reads. "The kennel must fit completely under the seat in forepart of the customer and remain there at all times."

The airline adds that soft-sided kennels, like the type used by the family on Monday dark's flight, tin can be slightly larger because they're able to be compressed without becoming an obstacle.

Gremminger issued a concluding tweet on Tuesday, saying "the past 24 hours take been insane."

"My hope was to proceeds some media attention so that nosotros can collectively raise our awareness nigh pet safety + travel."

Thanking those who have helped to spread and amplify the story, Gremminger said she hoped that a "day of shouting to media outlets" volition help prevent similar tragedies from happening.

"Everyone loves dogs," she wrote. "Everyone wanted to hug that family who lost their dog last nighttime. Anybody cares."

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Source: https://www.npr.org/sections/thetwo-way/2018/03/14/593479827/dog-dies-in-overhead-bin-on-united-flight-airline-apologizes

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